Refund policy
Return & Refund Policy
Mini Masterpieces Studio by DCoe
Handmade & Made-to-Order Products
Every Mini Masterpieces Studio product is lovingly handmade and prepared specifically for your order.
Because all products are made to order, all sales are final. We do not accept returns, exchanges, or cancellations for changes of mind, incorrect theme selections, or customer ordering errors.
Please review your order carefully before completing your purchase, including personalized names, spelling, themes, quantities, and shipping information.
Damaged, Defective, or Incorrect Items
We want you to love your Mini Masterpieces!
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at denisecoe69@gmail.com.
Please include:
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Your order number
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Clear photographs of the item and packaging
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A brief description of the problem
We will review the issue and, when appropriate, arrange a replacement or refund at no additional cost.
Handmade Product Variations
Because our plaster pieces are individually handmade, slight variations in texture, appearance, and finish may occur. These natural differences are part of the handmade process and are not considered defects.
Refund Processing
Approved refunds will be issued to the original payment method. Please allow approximately 5–10 business days for processing, depending on your financial institution.
Shipping Delays
All orders require preparation time before shipping. Delivery estimates are not guaranteed, and shipping carrier delays may occur.
Contact Us
For questions or concerns about your order, please contact:
Mini Masterpieces Studio by DCoe
Email: minimasterpiecesstudiobydcoe@gmail.com
This policy does not limit any rights customers may have under applicable consumer protection laws.